We Are on Holidays

From 21/08/2026 until 14/09/2026 we are unavailable via phone, email, text or our websites.

No one will be available to assist you for any appointment changes /updates or customer inquiries.

Our AI chat bot will still be there on the website to help you navigate our website or bookings. If you request a time and it’s unavailable- that means we are not available for your requested time.

Please respect our holiday times and refrain from contact during these times.

Our booking pathways have changed to as follows :

1. Online zoom consultation & proposed 12 month treatment plan (Consultation must be paid in full on booking)

2. Face to Face consultation (Consultation must be paid in full at time of booking; available in home or clinic), (aesthetic treatments only will have have consultation with Doctor) & 12 month treatment plan booked with deposits paid.

3. Attend treatment days (deposits confirm each treatment- the remaining can be paid on the day; each aesthetic treatment requires Doctor consultation on the treatment day) .

4. Aesthetic treatments are reviewed with online or in person reviews by the treating registered nurse depending on the treatment 2-4 weeks post treatment

5. No Aesthetic bookings can be accepted 2 weeks before a holiday period in case of complications and to ensure follow up.

This process is not negotiable whether you are a long term patient/client or a new patient/client. This is our booking pathway for our clinics. We no longer offer one off aesthetic treatments at any of our clinics.

We look forward to seeing your smiling faces after our break.

With love

The Captivate Clinic Team